Knowledge Base / Getting Started / Teams & Groups

Teams & Groups

Overview

Teams are one of Racery's most powerful engagement features. By organizing participants into teams, you create friendly competition and mutual accountability that drives higher participation rates.

Beyond teams, Racery's unique #groups system lets participants self-organize into interest-based communities — adding a social layer on top of the competitive structure.

Team Basics

Teams can be organized in several ways depending on your organization's structure:

  • By department: Marketing vs. Engineering vs. Sales
  • By office location: New York vs. London vs. Tokyo
  • By ERG: Women in Tech, Veterans Network, PRIDE
  • Self-selected: Let participants choose their own teams

Best practice: Teams of 6 to 20 people work best. Smaller teams feel the impact when one person is absent; larger teams dilute the personal connection and accountability.

Team Types

Standard Teams

Each team member logs activities individually. The team's total miles are the sum of all members' contributions. Individual and team leaderboards run in parallel.

Uniteam

All team members' miles are pooled into a single avatar on the map. Instead of individual progress, the team moves as one unit. This maximizes the collaborative feel — every individual contribution visibly moves the whole team forward.

Captain-Created Teams

For larger events, you can delegate team creation to team captains:

  • Designate captains who can create and name their own teams
  • Captains invite team members or share a team-specific join link
  • Organizers retain oversight of all teams from the dashboard

This approach works well for organizations with natural team structures (departments, offices, project groups) where local leaders know their people best.

Team Leaderboards

Racery provides several leaderboard views:

  • Team standings: Ranked by total team miles
  • Individual standings: Ranked by individual miles across all teams

Leaderboards update in real time as activities are logged. The competition between teams is one of the strongest drivers of sustained participation.

#Groups

Racery's #groups feature is a folksonomy system that lets participants self-tag into interest-based communities alongside their team membership.

Participants can join multiple #groups by adding hashtags to their profile. Examples:

  • #catlovers — pet enthusiasts across all teams
  • #hoosiers — Indiana alumni or residents
  • #earlybirds — people who exercise before 7 AM
  • #beerdrinkers — social runners who enjoy a post-run pint

Group Leaderboards

Each #group gets its own leaderboard, creating another layer of friendly competition. A participant might be on the "Marketing" team and in the #yogafans group, competing in both contexts simultaneously.

Why it works: #Groups let participants find their people beyond organizational boundaries. This is especially valuable in large companies where teams are the default structure but shared interests cross department lines.

Super Team

The super team feature rolls all participant miles across all teams into a single avatar on the map. This creates a collective goal on top of the team-vs-team competition:

  • Can we finish the entire route as a company?
  • Every individual's effort directly contributes to the group total
  • Creates a sense of shared accomplishment when the super team crosses the finish line

The super team is especially effective for charity events or company-wide campaigns where the narrative is "all of us together."

Private Teams

Private teams restrict membership to invited participants only. When enabled, team captains create invitation-only teams and share join links with specific people.

How Participants Join a Private Team

Private team join links appear in three places:

  1. About & Join tab — the team’s join link on the race page
  2. Captain signup email — the registration confirmation email sent to the captain includes the team invite link
  3. Team minibio — the “Recruit racers to my team” link in the captain’s team profile

The invitation URL format is:
racery.com/r/<race-slug>/?noredir=1&invitation=<team_id>#about-join-@<team_id>

Troubleshooting Private Teams

Issue Solution
Invite link doesn’t work Try the direct invitation URL format above. If the race has an event page enabled, the link must carry the ?invitation= parameter through to the event page.
Can’t find the invite link Check all three locations listed above. The captain signup email is the most reliable source.
Need to switch a team from private to public Contact team@racery.com — support can change the team visibility.
Note: Participants cannot switch teams on their own. To move a racer between teams or delete a duplicate team, contact team@racery.com.

Next Steps

Your First Race

Full walkthrough of what to expect before, during, and after.

Activity Types

See all 80+ activities that convert to race miles.

Virtual Routes

Choose a route for your team to traverse together.

Contact support if you have questions.