Knowledge Base / Administration / Distance Progress Emails Dashboard

Distance Progress Emails Dashboard

Overview

The Distance Progress Emails dashboard (called Milestone email dashboard in the sidebar) lets you configure automated emails that are sent to racers when they reach specific mileage thresholds. These emails celebrate progress, encourage continued participation, and keep racers engaged throughout the race.

Accessing the Dashboard

From your race's dashboard hub, click Milestone email dashboard in the sidebar under CONTENT.

How It Works

Milestone emails are triggered by distance. When a racer's cumulative mileage crosses a threshold you've set, Racery automatically sends the corresponding email. Each racer receives the email only once per milestone.

Example milestones for a 100-mile race:

  • 25 miles — "You're a quarter of the way there!"
  • 50 miles — "Halfway! Keep up the amazing work."
  • 75 miles — "The finish line is in sight!"
  • 100 miles — "You did it! Congratulations on finishing!"

Configuring Milestones

For each milestone, you set:

Field Description
Distance trigger The mileage at which the email is sent (e.g., 25 miles, 50 miles)
Subject line Email subject — can include template variables
Body content The email message — supports HTML and template variables
Enabled Toggle the milestone on or off

Email Content & Variables

Milestone emails support template variables for personalization. Common variables include:

  • {{first_name}} — racer's first name
  • {{nickname}} — racer's display name
  • {{total_miles}} — racer's current total mileage
  • {{race_name}} — name of the race
  • {{team_name}} — racer's team name (if applicable)

Tip: Personalized emails with the racer's name and specific mileage create a stronger emotional connection. Use an encouraging, celebratory tone that matches your race's personality.

vs. Announcement Emails

Distance progress emails and announcement emails serve different purposes:

Feature Distance Progress Emails Announcement Emails
Trigger Mileage threshold Time-based or manual
Recipient Individual racer (when they hit the milestone) All racers, a team, or a segment
Timing Different for each racer Same time for all recipients
Purpose Celebrate individual progress Race-wide updates and announcements

Next Steps

Announcement Emails

Send time-based or manual emails to all racers.

Email Notifications

Overview of all Racery email types.

Sponsor Dashboard

Overview of all available dashboard tools.

Contact support if you have questions.