Knowledge Base / Participants / Captain & Ambassador Recruitment Emails

Captain & Ambassador Recruitment Emails

Overview

Captain recruitment is the single most important step in your pre-race marketing. A personal ask to 5–10 people across departments will generate more signups than any blast email. Send these 6–8 weeks before the race starts.

Key principle: One evangelist recruits more participants than 20 individual signups. Captains recruit their own teams — your job is to recruit the captains.

Base Template

To: Individual team leaders, department heads (send one at a time, not as a group)
Subject: Want to lead a team in our wellness challenge?

Hi [Name],

We’re running a [X]-week virtual wellness challenge starting [date]. I think you’d be a great captain for [department/team].

It’s simple — sign up, name your team, and recruit your people. Everyone logs activities (running, walking, yoga, anything) and your team progresses together on a virtual route.

Interested? Sign up here: [link]

Happy to answer any questions.

Best,
[Your name]

Follow-Up (No Response)

To: Same recipient, 3–5 days after initial ask
Subject: Re: Want to lead a team in our wellness challenge?

Hi [Name],

Just circling back — wanted to see if you’d be interested in captaining a team for our [Challenge Name] challenge ([dates]).

[Department A] and [Department B] already have captains lined up. Would be great to have [department/team] represented too.

No pressure — if you know someone else in your group who’d be a good fit, happy to reach out to them instead.

Sign up here if you’re in: [link]

[Your name]

Returning Captain

To: Someone who captained a previous race
Subject: [Challenge Name] is back — want to lead your team again?

Hi [Name],

We’re gearing up for another virtual challenge — [Challenge Name], running [dates].

Your team was great last time ([team name] — [X] members, [fun stat from last race]). Would you be up for captaining again?

Same setup: sign up, name your team, rally your people. We’ve got [new feature or route detail] this time around.

Here’s the signup link: [link]

Let me know!

[Your name]

Executive / Leadership Ask

To: Senior leader or executive sponsor
Subject: Quick favor — [Challenge Name] wellness challenge

Hi [Name],

We’re launching [Challenge Name], a [X]-week virtual wellness challenge starting [date]. [X] teams are already forming across [org name].

Would you be willing to either captain a team or mention it at your next team meeting? A 30-second endorsement from leadership drives more signups than any email we can send.

Registration link: [link]

Happy to give you a quick overview if helpful.

Thanks,
[Your name]

Tips

  • Send individually, not as a group. A personal ask converts far better than a mass BCC.
  • Pick people who are enthusiastic, competitive, or well-connected — they don’t have to be fitness-focused.
  • Tap into natural rivalries. Sales vs. Marketing, East Coast vs. West Coast, Engineering vs. Design. Mention these when recruiting captains.
  • Aim for 5–10 captains across departments, offices, or locations.
  • Don’t over-explain the platform. Captains need a reason to say yes and a link. They’ll figure out the rest.
  • Follow up once. If they don’t respond after two attempts, ask if they can recommend someone else.

Contact support if you have questions.